Yes. One House Rewards membership is all you need to earn points and use rewards to shop at any House Hockey retail location, or online at houseofhockeyverona.com.

If you forgot to identify yourself as a Rewards member at checkout in store or online, you can request rewards for your purchase by calling Customer Service at 608-497-0422. Please ensure you have a copy of your receipt when you submit your request. Rewards on prior purchases must be requested no later than 30 days after the purchase was made. Purchases made more than 30 days before the request is made will not be eligible for rewards redemption.

Once you enroll in the House Rewards program, it lasts a lifetime. There are no expiration dates or renewal fees associated to your membership. However, membership in House Rewards Plus and House Rewards VIP does require annual re-qualification. If you do not spend enough within a specified 12-month period to requalify, your account will return to the standard Pure Rewards membership.

House Rewards membership can be closed at any time by contacting Customer Service at 608-497-0422. If you cancel a membership, all points and unused Gift Rewards associated with the account will be forfeited and cannot be recovered. No value will be issued for unused points or Gift Rewards. If you choose to re-open an account, prior points, purchases, and Gift Rewards will not be reflected in your account.

To ensure account security, this process can only be done over the phone. Please contact Customer Service at 608-497-0422 for assistance. Please ensure that you have complete account information for all of the accounts you are trying to merge.

All members automatically qualify for the House Rewards level upon enrollment. To qualify for All-Star Rewards, members must spend $750 or more on qualifying purchases in a 12-month period, starting on their initial enrollment date (“Anniversary date”). To qualify for House MVP, members must spend $1,200 or more on qualifying purchases in a 12-month period, starting on their initial enrollment date (“Anniversary date”).

Once you qualify for a tier, you can enjoy the benefits of that tier for the remainder of the year in which you qualified, plus the entire following year. For example, if you join the program on April 1, 2023, and qualify for House Rewards All-Star on June 30, 2023, you will be a House Rewards All_Star member from June 30, 2023 through March 31, 2025. Said differently, you will be in House Rewards All-Star from the day that you qualify (June 30, 2023) through the end of your customer year (March 31, 2024 – the day before your anniversary date), and then remain in that tier for the entire following customer year (April 1, 2024 – March 31, 2025). However, it’s important to note that your annual spend resets to zero each anniversary date, so if you have not reached the necessary spend threshold by the end of the second year to requalify for House Rewards All-Star, your membership will revert to the standard House Rewards membership.